Valencia City Water District · DocuManage

Confidential Requests

Module 12 · Administrator only · URL: /documents/confidential/requests

Resume: §6 Submit request · §7 Next steps

1. Purpose

Confidential Request Access is where an Administrator requests authorization to open a confidential-classified document. You must upload supporting proof (GM Memo or Board Resolution) before a time-limited access code can be granted.

Confidential documents cannot be viewed from Manage Documents (View / Quick Peek) until this workflow is completed and the access code is used.

2. How to open

  1. Sign in as Administrator.
  2. Sidebar → Document ControlConfidential Requests.
  3. Or on Manage Documents, click gray Confidential Page (opens this module).

URL: /documents/confidential/requests

← Back to Manage Documents returns to the main document list.

3. Screen layout

Confidential Request Access: tabs, filters, table with Authorize Access form per row
Figure 1 — Request Access Module (active tab highlighted in blue)
ElementDescription
TitleConfidential Request Access — Submit request by uploading GM Memo/Board Resolution.
Request Access ModuleBlue when active — this guide
Grant/Use Code ModuleAfter request — see Module 13
FiltersSearch and narrow the list — §4
TableOne row per confidential document — §5, §6

Which documents appear here?

Documents whose type is treated as confidential: type name contains Confidential, or type code is confi, confidential, or conf. Set types under Document Types.

4. Filters

ControlUse
Search confidential code/title…Find a document by code or title
All confidential typesFilter to one document type
All departmentsFilter to one department
Date fields (mm/dd/yyyy)Created date from / to
Apply (blue)Run filters
ResetClear filters

5. Table columns & access status

ColumnContents
CodeDocument code (e.g. CONF 1)
TitleDocument title
Typee.g. Confidential
DepartmentOwning department (e.g. MIS)
Access StatusWorkflow badge (see below)
Authorize AccessRequest form for that row

Access Status badges

BadgeMeaning
No Request (grey)No request submitted yet for this document
Requested (yellow)Proof uploaded; waiting for access code in Grant module
Granted (blue)Code issued; not yet used or window not started
Active (green)Code used; access window running (30 minutes from first use)
Expired (red)Window ended — submit a new request

6. Submit a request (Authorize Access)

For each confidential document you need to open:

  1. Locate the row (use search/filters if needed).
  2. In Authorize Access, open Select basis… and choose:
    • GM Memo, or
    • Board Resolution
  3. Click Choose File and upload proof (PDF, JPG, PNG, DOC, or DOCX — max 10 MB).
  4. Optionally enter Remarks.
  5. Click green Submit Request for that row.
The upload is logged in the Activity Log.

6.1 After you submit

When the request is saved successfully:

Success banner and Requested status badge after submitting confidential access request
Figure 2 — After Submit Request: success message and Requested status

Next, open Grant/Use Code Module for that document — do not submit the same request again unless you need a new cycle after expiry or revoke.

7. Next steps

  1. Switch to Grant/Use Code Module (tab or sidebar Confidential Grant Access) — see Module 13 Figure 1.
  2. Click Grant Access Code for the document.
  3. Enter the code and click Open Confidential File.
  4. Access lasts 30 minutes from first successful use; use Remove Access to revoke early if needed.
Do not share access codes outside authorized staff. If View on Manage Documents fails, complete this request flow first.

Related documentation